Harbour Healthcare Implement ViClarity To Automate Compliance Auditing & Incident Management

February 16, 2022

Harbour Healthcare, a family run care home provider headquartered in Stockport, England have chosen award-winning quality management software provider, ViClarity, to automate their compliance auditing and incident management processes across their group of 20 care homes.

Commenting on the news, Ashley Worsley, CEO at Harbour Healthcare, said “We are looking forward to getting started on the ViClarity system. We were impressed by the dynamic real time reports ViClarity can provide us across our group and also how easy it will be for our care teams to use the platform. We strive to provide an excellent standard of care to our residents, and ViClarity will help us continue to achieve this.”

Noted as one of the fastest growing specialist care companies in the UK, Harbour will utilise the ViClarity platform to manage compliance requirements under both the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW), while also streamlining the process of logging, escalating and reporting on incidents. 

Neil O’Sullivan, Business Development Manager at ViClarity also commented on the development: “We are delighted to start working with Ashley and all the team at Harbour Healthcare. Our experience in working with growing care home organisations along with the Harbour Healthcare team's drive for high quality patient care are the perfect partnership. With the CQC’s new data driven strategy, Harbour Healthcare are joining a large group of care providers who are moving toward automating processes to enable them to provide better data to the regulators.”

About Harbour Healthcare

Harbour Healthcare is a family run organisation focusing on residential and nursing care. They have been recognised as the 12th fastest growing organisation in the Alantra Specialist Care Fast 50. This highlights their value for their residents and recognises their performance in delivering the highest quality care. The employees and residents are at the forefront of the business. Each of their employees ensures patient's needs are satisfied across each care home. Harbour Healthcare is responsible for 20 care homes across several locations - Northern England, Southern England and Wales.

About ViClarity

ViClarity are a leading provider of quality management systems to healthcare providers across the UK, Ireland and the US. ViClarity eradicates manual administration associated with compliance and quality management. It is an end-to-end automation solution, in that the system will contact, collect, collate and report on evidence or attestation across any sites within your group and roll them up to Executive level dashboards. The system is modular, and examples of modules include Compliance, Risk, Document Management Incidents/Complaints and much more.